The customer service rep was very friendly and helpful. “First time using HomeServe and everything ran smooth from beginning to end. We were very pleased with the service HomeServe provided from start to finish.” - Nicole S. He too was very nice and completed the repairs very quickly. The company they referred us to was sent out in a very timely manner. No hassles and I didn’t have to call back. “The HomeServe representative handled my service call with patience, friendliness and was knowledgeable in answering my questions. They say they’re L2 department are still trying to find a company to do the job. Now it’s Sunday and after me placing 6 follow up calls there is no work order in place. I placed a claim to clean out my drain pipe on Thursday and was told I would be contacted and serviced within 24 hours. I have been telling everyone how convenient and easy it was to use the service and how glad I am that we decided to go with the interior line coverage.” - Patricia W. The plumbers came out, fixed the pipe, and were on their way and I did not have to pay a cent. It was not a huge leak so it was not an emergency call. I called HomeServe on a Monday and had a plumber there by the next day. “We had a leaking pipe on an interior line. Here are a few HomeServe customer reviews: HomeServe has also been accredited with the BBB since 2014. HomeServe has an A- rating from the Better Business Bureau (BBB), which is based on the company’s transparent business practices and its handling of customer complaints. Note: Coverage for heating and cooling systems is not available in central Florida.
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